Returns & After-sales Policy

Returns & After-sales Policy

We are committed to supporting our customers with clear and reasonable after-sales service.

Eligible After-sales Support

After-sales support may be provided in the following situations:

• Incorrect items shipped
• Quality issues identified upon receipt
• Damage caused during transportation (with supporting evidence)

Non-Eligible Situations

After-sales support may not apply in the following cases:

• Incorrect part selection due to wrong model information provided
• Normal wear and tear
• Damage caused by improper installation or use

Reporting an Issue

If you encounter any issues, please contact us within a reasonable time after receiving the goods and provide:

• Order reference
• Clear photos or videos of the issue
• Description of the problem

Our team will review the case and provide a suitable solution based on the specific situation.